Dementia Communication Success Story

A family called and requested to do a SKYPE session with one of our residents who has dementia. We were unsure of how it would go since the resident usually does not communicate well and rarely makes eye contact.

After preparing the iN2L system we approached our resident using the BUDDIES techniques….down below eye level, light touch to her hand (only because this is appropriate for her), sparkly face, and low and slow talking. Our resident responded almost immediately and we were able to get her to focus on the computer. Her granddaughter and great-granddaughter (who is under a year old) brought a big smile to her face! It had the entire life enrichment office in tears!

Vetter Health Services is…Changing the View of Long Term Care…Click on our In The Loop to see all the great stories.

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